Refund Policy

Refund Policy

At The Arabia Store, we want every customer to shop with confidence. If you're not fully satisfied with your purchase, we're here to assist.

Return Eligibility

You may request a return within 7 days of receiving your order.

To qualify for a return, the item must:

  • Be unused and in its original condition.
  • Be returned with its original packaging.
  • Include all accessories and manuals (if applicable).

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Kindly include your order number and clear photos of the product so we can resolve the issue as quickly as possible.

Refund Process

After your returned item has been inspected, we will notify you of the refund status. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

Returns cannot be accepted for:

  • Personal care products
  • Customized or personalized items
  • Gift cards
  • Products marked as non-returnable

For any refund or return requests, please contact our support team.