FAQ'

Frequently Asked Questions

Q.1 Do you deliver across the UAE?

Yes: We deliver to customers throughout the United Arab Emirates.

Q.2 Do you offer Cash on Delivery?

Yes: Cash on Delivery (COD) is available on eligible orders.

Q.3 Is shipping free?

Yes: We provide Free Shipping on eligible orders across the UAE.

Q.4 How long does delivery take?

Yes: Most orders arrive within 5–10 business days after processing.

Q.5 Can I cancel my order?

Yes: Orders can be cancelled before they are dispatched. Please contact us as soon as possible.

Q.6 What should I do if I receive a damaged product?

Yes: Please contact us within 48 hours of delivery and share photos of the item so we can arrange a replacement or refund if applicable.

Q.7 How do I contact customer support?

Yes: You can reach us through our Contact Us page or by emailing our support team.